OUR FAQS
Frequently Asked Questions About Our Company
What countries do you ship to?
We ship to over 200 countries worldwide, covering Africa, Europe, Asia, the Americas, and beyond.
What types of freight services do you offer?
We offer truck, sea, air, and train freight, as well as customs clearance, warehousing, e-commerce logistics, and supply chain management.
How do I get a shipping quote?
You can request a free shipping quote through our website by providing shipment details or by contacting our customer support team.
How long will my shipment take?
Delivery times vary depending on the shipping method and destination. Air freight is fastest, followed by truck, train, and sea freight. Our team provides estimated transit times when you place your order.
Can I track my shipment?
Yes! All shipments come with real-time tracking, so you can monitor your cargo from pickup to delivery.
What documentation do I need for international shipping?
Our team handles customs forms, permits, and documentation, but you may need to provide commercial invoices, packing lists, or certificates depending on the cargo type and destination.
Do you offer door-to-door delivery?
Absolutely. We provide door-to-door service for all freight types, ensuring a seamless shipping experience.
What if my shipment is delayed or lost?
We monitor all shipments closely. In the rare event of delays or issues, our warranty and support team ensures quick resolution and assistance
Do you offer insurance for shipments?
Yes. We provide optional cargo insurance to protect your goods during transit against loss or damage.
Can I ship fragile or oversized items?
Definitely. We specialize in careful handling, packaging, and transport for fragile, heavy, or oversized cargo.
How do I make a payment?
We offer multiple secure payment options, including bank transfers, online payment gateways, and corporate invoicing for business clients.
Do you handle e-commerce shipments?
Yes! Our e-commerce logistics solutions help online businesses ship globally with fast fulfillment, tracking, and return management.
OUR TESTIMONIALS
Rated 5 Stars by Businesses Across the Globe
Here’s what clients from around the world say about working with us:
